16 reviews about Ls Removals

verified email - 20 Jan 2019

Jass, Buttar and JP were Wonderful removalist, safe quick, polite and helpful, strong

Anonymous
verified email - 20 Jan 2019

Very good service & good care taken

19 Jan 2019

Very careful, efficient and friendly. Highly recommend! Jaz & Buttar were awesome!

19 Jan 2019

Garrie and Sam are Good workers
Clean
Efficient
Professional
Highly recommend

12 Jan 2019

Buttar & Jass did a great job in helping us with our move. They were on time, very efficient, took great care in handling our furniture, and respectful of the properties we were moving out of and into when it came to placing the furniture. They were also both very friendly & helpful. We highly recommend them! Andrew

verified email - 10 Jan 2019

Jaz & Buttar were excellent, happy customer. Came on time and dealt professionally with a complex job.

- EDIT - Wasn't very happy being pressured to post a 5 star review with the removalists breathing down my neck. After a tiring 9 hour session, I honestly couldn't be stuffed anymore and agreed at the time. I am updating this review because whilst the original move was fine, when I contacted them again for a 2nd move, they agreed to it but later were unable to be contacted over several days despite multiple phone calls/e-mails. I have grave concerns about their reliability and have taken my business elsewhere.

Approximate cost: $902.50

09 Jan 2019

Jas and Sam were great for our house move! On time arrival and no damages to our belongings or the new home! Assembled our beds with no extra cost, and worked efficiently within a short time!
Thank you!

Approximate cost: $300

07 Jan 2019

Jass and Buttar were amazing. Great service by LS Removals.

Approximate cost: $800

05 Jan 2019

Was going to get rent a truck for around $200 for the whole day + bond+ fuel that would have costed me 250 approx.

For the same price, I got Ls removals + 2 man crew for same price at $250. Super friendly, super reliable. Would highly recommend in future

Approximate cost: $250

verified email - 05 Jan 2019

The guys performing the removal were great. Unfortunately, the service was really poor.
We organised a removal on Friday the 3rd at 12 pm - 1 pm. Then we were emailed to say the guys wouldn't arrive until 2pm - 3pm. Then we were called to say they wouldn't arrive until 4pm. Finally, we contacted the office to see what was going on only to be told that nobody would arrive until 530pm - 6 pm. We said ok as we really wanted to get the move over and done with on the Friday. The lady at the office then said she would have to check if they could still come to see us at 530pm - 6pm. (If you need to check then don't tell us you can come! - either they're going to be there at 530pm - 6pm or they're not! - there's nothing to check!).
In the end we weren't moved until the next day - which meant we lost a whole day waiting around. Essentially, they never intended to come on Friday but didn't want to tell us so they kept postponing until we told them don't worry about it.
Essentially I would never recommend this organisation to anyone as they take on jobs that they either do not have the capacity to perform or take on more work than they can handle because they are scared a competitor will take it.
The worst service I have ever encountered.
They also underquoted us to get the job. We ended up paying double what we were originally quoted. We don't mind paying for the time of the delivery guys but if the organisation does this every day, they should know if a job is going to take 4 hours (not 2) and quote accordingly. We ended up helping the removalists to avoid paying for 5 hours work instead of the 2 hours quoted.
Again, the employees themselves were great but I feel sorry for anyone who has to work for such a shoddy organisation.

Approximate cost: $432

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