Greenhaven Funerals

5.0
based on 369 reviews

Customer Approved
“We make customer
service a priority”

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369 reviews about Greenhaven Funerals

Anonymous
29 Aug 2013

My son selected to go with Greenhaven on a 'gut' feel after talking with Carly on the phone and boy was he correct. Carly was wonderful, warm and caring. She put us all at ease and made our very stressful time so much less stressful. With all the questions and worries we had, Carly was always there to help. Nothing was too much trouble.

Under difficult circumstances the day was perfect. Somehow Carly and Tim even made the sun shine for us !! And thank you Tim for saving my shoe in the mud !! So many friends made comment about how lovely the service was and this is all thanks to Carly's calm ways.

Thank you Carly and Tim so very much for taking the stress out of the most difficult time of our life.

Thank you Tina for your lovely feedback, it means so much to us to know the service we provide is appreciated in this way. It also confirms to us that our style of funeral care is what families need when they lose a loved one and drives to keep ensuring that every family is given this highest level of care and service when they ask us to look after them. We wish you, Scott and Martin, all the best for the future. Carly & Tim x

babenreviewer 16 Oct 2013

what a 'gut' feeling it was!

28 Aug 2013

Thanks again, Carly and Tim, for all your efforts over what was a difficult time – will recommend you guys to everyone we come across! We really appreciated your personal touch with all our family members and your willingness to assist at any time of the day or night. All the very best with future business success!

Hi Patty,
Thank you for your lovely feedback and for choosing Greenhaven Funerals to care for Brian and your family, whilst taking care of his funeral arrangements a few weeks ago. It was certainly an event that he would have been proud of! I am pleased that we could be of assistance to you at this time. Wishing you, Greg, Mark and Carolyn all the best as you make your way forward in the months ahead.
Carly and Tim xx

verified email - 20 Aug 2013

thanks Carly for your help with arranging (2)pre-paid funerals
Even though I had many queries you dealt with each of them in a caring and thoughtful manner. Thanks also for the "off the cuff" conversations. We both wish you more and more success with your business and will certainly tell others.

Hi Joan,

Thank you for this review and the very kind comments. I'm glad we could assist you to pre-arrange your funeral so the details are exactly as you want. Please do call in for that cup of tea when you are next in Melbourne, it would be lovely to meet you and your husband.
Carly x

verified email - 19 Aug 2013

My father past away suddenly with very little knowledge of a cremation ceremony for my families religion is catholic
I had reviewed and contacted 3 other companies to widen my education on such maters and found that they all varied in price and expectation.
Having only reviewed the topic a day before his death I knew that after speaking to Carly from Greenhaven that choosing them was in my opinion the better choice. Carly made me at ease and her professionalism and confidence on choices that may appeal to my family on the day of the ceremony was so easy to decide once I shared my views on how my father wanted his celebration to be and the type of man he was.
Everything that was requested was thorough and to detail I could not fault the day!
Carly has a nature that is calming and has a very special quality that makes you believe that she has everything under control which allows you to go through the emotions that you may be having without a worry of anything not being done or forgotten She is blessed with great communication skills to complete any task given to her!

I recommend Greenhaven to anyone that I may meet that may ask me for a funeral director!

Thank you Greenhaven team greatly appreciated!!!

Approximate cost: $4500

Hi D'Arne!
Thank you for providing us with the lovely feedback on the funeral that we conducted for your Dad, Spiro! It was certainly a ceremony full of emotions... tears of sadness, joy and laughter and even dancing which I'm sure that your dad would have loved! It was a true celebration of his life in every way.
I'm glad that we were able to connect and that I was able to look after you and your family at support you with the funeral arrangements for your dad.
Carly x

verified email - 16 Aug 2013

Carly I just want to say thank you from the bottom of my heart for your care and attention to detail over the past week, both for us and Dad. You have made a difficult time easier for us with your thoughtfulness, compassion and understanding. We appreciate everything you did, the level of care and service was exemplary.
Thank you,
Penny, Michael, Leah & David xx

Thanks Penny for those beautiful words. Being able to take care of your dad and support your family during this time is a role that I feel very privileged to have been asked to undertake. Not many people can say that they absolutely love their jobs, but I feel that I can and I love all aspects of this work. Thank you again for asking us to look after the funeral for your dad. Carly x

verified email - 13 Aug 2013

Thank you to Greenhaven Funeral Services – your professionalism and sincerity shone through in your high quality service. Carly, I knew Mum would be well looked after from the moment you walked in the door – your presence, and that of your team, throughout this life event has been incredibly comforting – I could not have placed her in better hands.

Hi Karen,
Thanks for your lovely feedback, it really means a lot to us to know that our families appreciate the service that we provide. My main focus as a funeral service professional is on the care of families and their loved ones throughout the funeral process. Knowing that I can make such a difference in people's lives, motivates me more to continue to provide the most personalised and professional funeral care that I can. I wish you and your dad all the best for the future.
Carly x

verified email - 11 Aug 2013

The value of a good funeral celebrant at a time of distress and grief cannot be understated. Carly stepped in seamlessly and organised, in a very caring way, all the details that helped make my Mother's funeral a truly moving experience. I would happily recommend Greenhaven Funerals.

Hi Wendy, thank you so much for asking me to conduct the funeral service for your mum. I was honoured that you asked me to do this for your family. I'm sure your mum would have been so touched by the sentiment and the feelings generated by your family on the day. It was indeed a celebration of life and thanksgiving for what your beautiful mum had contributed to all your family members... what a woman she was... and still his in the hearts and minds of the people she has left behind.... Carly xx

verified email - 09 Aug 2013

Carly was celebrant for an amazing lady who now has nearly 50 descendants. She wove a ceremony that joined up all the generations. High emotion that was warm, honest and caring.

rogerc656 10 Aug 2013

True

Hi Linda, thank you for the positive feedback on my role as funeral celebrant for Adriana. What an amazing lady, I'm very proud to say that I was able to conduct her final farewell and try to describe in a short time a life that has contributed so much to so many. Carly x

verified email - 01 Aug 2013

Carly and Tim were professional, caring, sensitive and thoughtful to make the funeral of my mother a wonderful celebration of her life.
They made the whole family feel at ease and comfortable which is difficult when you are all going through different stages of grief. They arranged everything beautifully and helped us make the day an unforgetable celebration of a life long lived for which we are grateful. A big thank you from all of us.

Hi Chris,
Thanks for your lovely feedback. Thelma Lyons - What a woman! I really enjoyed looking after your mum and your family during the whole process of arranging her funeral. I also felt that the ceremony that we created reflected the admiration, love and appreciation that all your family had for her.
Thelma clearly left a lasting legacy to many generations of the Lyons family that they will cherish for many years to come.
We wish your family all the best for the future.
Carly & Tim

verified email - 01 Aug 2013

The service provided by Carly and Tim at Greenhaven was delivered with so much personal warmth and such honest compassion - the type of service that is so imperative at such a time. You are both truly wonderful individuals, thank you kindly

Hi Sara, Scott and Marea,
Thank you for asking us to look after the funeral service for your Benito. I felt that the service we created for you was so genuine and heart-felt and really reflected the love that all of you had for this man - it was a beautiful and fitting farewell. Both Tim and I were very happy that we could assist your family at this time and we wish you all the best as you make your way forward in the months ahead...
Carly

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