Greenhaven Funerals

5.0
based on 369 reviews

Customer Approved
“We make customer
service a priority”

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369 reviews about Greenhaven Funerals

Sam Gourley
14 Oct 2013

In our families experience we say a huge thank you to Carly for her professional approach and her never ending understanding. Like in life our Dad left with hick-ups that Carly gracefully showed us the way through. The experience in total was a blessing and for two girls who had no idea what they would have to deal with we say thank you on behalf of all the family and friends of Norman Gourley. Your survices will never be forgotten.

Hi Sam,
Thankyou for your very kind words in regards to the funeral service we arranged for your dad. Even though we had a few hurdles to jump through I thought the ceremony that you created for your dad was a sincere and heartfelt farewell. He would have been very touched by the sentiment and the love expressed for him on the day. Thank you for engaging our services Sam.
regards
Carly x

verified email - 01 Oct 2013

Having lost my father Carly was a very supportive & understanding organiser & celebrant. She displays a level of caring that matters whilst being very professional & ticking all the boxes that need to be ticked.

Both Carly & Tim were fantastic on the day & made things go as smoothly as they could considering circumstances.

I couldn't recommend highly enough & the bonus is their prices are extremely competitive.

Martin

Hi Martin,
Thankyou for entrusting us with the funeral arrangements for your dad. The funeral ceremony that you helped us to create reflected his personality, his spirit, the love of his family and the things he was passionate about. I'm glad that we could deliver a such a beautiful farewell for him. By the attendance at his ceremony he was loved and admired by many and you were very lucky to have him as your dad.
Carly & Tim x

verified email - 19 Sep 2013

I cannot thank Green Haven Funeral Services enough for the care they gave to our loved Aunty. Carly helped me to coordinate the funeral with care and thoughtfulness. I found her so easy going, professional and helpful. She was not pushy and time frames were also no problem for her. My mum was in hospital at the same time so I was going through so much as well as coming to terms with the death! I have decided that I would like Carly and Green Haven to look after me when my time comes.... So I will be recommending her to my friends and other family members. Thank you so much! The funeral service Carly delivered gave the personal touch with family saying afterward that her words were wonderful and made us all feel it was a lovely tribute to our Aunt. Cheers Glenys

Approximate cost: $4650

Hi Glenys,
I just wanted to say thankyou very much for your feedback and your very kind words. With the situation as it was with your mum being unwell, I was very pleased I could be of assistance to you and your family and help during this difficult time.
I enjoyed looking after your Aunty Lola and making all the arrangments for her funeral so she could have a beautiful farewell. I thought it was a very beautiful and heartfelt send off to a special lady. May she rest in peace and I wish you and your family all the best for the future.
Carly & Tim xx

19 Sep 2013

In what was, and still is, such a difficult, confronting and confusing time for us, we will be forever grateful for Carly's compassion. Her special care and loving approach made such a difference, her communication and attention to detail made us feel as though someone understood us. I can't imagine anyone taking better care of our son. I highly recommend Carly and Greenhaven Funerals for excellent and highly personal service.

Hi Jen and Dave,
Thank you again for your beautiful feedback.
I really appreciated the opportunity to look after baby Alfie and support you both during this difficult time. We know that families need extra special care when they lose a little one and it's a real focus for us to ensure our families receive the highest level of care and service that we can provide. I wish you, Dave and little James the very best for the future.
Carly xxx

17 Sep 2013

My family and I were all extremely happy with the service Carly and Greenhaven Funerals provided from beginning to end. At all times Carly showed compassion, understanding and respect for the stress and grief our family was experiencing while providing a caring and human element in the way she interacted with us. Carly took great care of our Mum, respecting her life and death and showed understanding for the person Mum was to us. It was really nice to be able to trust someone to look after both our needs and best interests. From my first phone call to Carly to make enquires, Carly was always very professional and efficient but down to earth and human, something I found was severely lacking from my earliest enquires with other service providers. We can't thank Carly enough for her help through what was a very difficult time. I would highly recommend Carly and the team at Greenhaven.

Hi Sharon,
I feel very privileged to have been asked to support your family during the last weeks of your mum's life. Even more so that I was able to assist you, Kris and Deb to arrange all the details of your mum's funeral and conduct such a beautiful, heartfelt ceremony that really honoured and celebrated her life. What an amazing lady is all I will say... I'm so glad that we could create the type of farewell that you wanted for your mum and you were able to talk about and honour her achievements both as an individual and a mum of such a lovely family.
I wish you, Kris and Deb all the best as you make your way forward in the coming months after this significant life event.
Carly & Tim xx

verified email - 17 Sep 2013

Carly and Tim were extremely professional and caring when it came to arranging Mum's funeral. I think one of the most impressive things was we could contact them at all hours of the night to make last minute changes/updates to the service, something I would imaging you could only do during office hours with the major funeral companies.

Hi Paul,
Thank you very much for asking us to look after your mum's funeral arrangements over the last month. From what I learnt from you and Zara about Shirley, her personality and her life I believe she would have been deeply touched by the venue you chose and the beautiful ceremony we created to honour her life. I'm so glad the day went according to plan and we could arrange everything just the way you both wanted it.
Carly & Tim x

verified email - 08 Sep 2013

I couldn't imagine anyone more caring and sensitive to have looked after my tiny niece, born sleeping. My sister and her partner found that Carly was outstanding in providing what I can only describe as 'above and beyond' what was expected under very difficult circumstances.

My initial enquiry by way of phone call gave me confidence to encourage my sister and her partner to consider the services offered at Greenhaven. The prices are competitive, but more importantly, they offer a level of professionalism that no one else can match.

Thank you to Carly and Greenhaven Funeral Services.

Thank you Lyndal for your very kind feedback.. I was honoured to be asked to look after your sister, her partner and their little baby girl - Carrie. Looking after families at a time like this is a special focus for us and we hope to become a leader in family funeral care in this area in the future... Thank you for recommending us. Carly x

verified email - 05 Sep 2013

I contacted Greenhaven funerals because I was looking for a smaller, independent company that might embrace a non-traditional ceremony and a greener approach to the funeral. Carly was wonderful. She organised a beautiful wicker casket, was happy for us to run the ceremony in our own way and she was supportive throughout. She made a difficult process less daunting and was always available to help. Thank you Carly and Tim. I highly recommend Greenhaven funerals.

Approximate cost: $5,000

Hi Julie,
Thank you for asking us to look after the funeral arrangements for your dear friend Tony. I'm happy that we could meet yours and his family's needs and create a bespoke and unique ceremony for him to reflect and honour his life and achievements. We look forward to setting up our 'tree in tribute' program in his honour and will let you know in due course. All the best and thanks again for choosing us to assist you and Phillip at this time. Carly and Tim x

verified email - 04 Sep 2013

Hi Carly we just wanted to say a big thank you to you and your husband Tim, you really went out of your way especially with the DVD and I couldn't be more appreciative. You conducted a wonderful service and you made it very easy and accommodating for us during this process. Thank you xxx

Hi Dannielle, Nathan, Robert Jnr and Rosslyn,
We were very pleased that you asked Greenhaven to look after the funeral arrangements for your dad, Robert Snr. I thought that we created a beautiful and heartfelt ceremony for your him that truly expressed the love and admiration that you had for him. We wish your family all the best as you recover from the loss of such a special person in your life.
Carly and Tim x

verified email - 02 Sep 2013

Although my dad did not look his best at the end, Carly and Tim treated my dad with the utmost respect. Carly listened to what we wanted for my dad and did not bat an eye when we presented her and Tim with a 'special' urn for my dad's ashes - if you want a caring and compassionate couple to help you in your hardest days, look no further than here - my family were very impressed - Carly and Tim took the time to listen and help us through a very tough time.

Hi Ssusan,
Thank you for asking Greenhaven Funerals to assist you, Janette and your mum with the funeral arrangements for your dad. We love helping the families who need extra special care at this difficult time and I'm glad we could provide you with the support you needed to say farewell to your dad.
We appreciate your beautiful feedback and wish you all the best for the future.
Carly and Tim x

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