Evenglide Blackburn mis-measured our door and were then grumpy when I picked up the mistake. The installation seemed to run smoothly, but then the roller tracks were not correct as the rollers were grinding on the tracks and needed to be replaced. The door makes a grinding noise all the time and yes Evenglide will come out, but for a service fee of $159. I would never use them again!
Evenglide installed a B & D roller door to an existing double carport at my house. All the staff were very professional, patient and efficient from the initial point of contact to completion of the job. The office staff (Glenda and Ashley) were very patient in answering my questions, organising someone to come at a convenient time, and getting back to me as required. Nothing was too difficult for them. Gary who came to took measurements was very professional and helpful, and he did a detailed assessment (unlike others from other companies who came before to quote on the job). The installers who came (Andy and Clyde) were also very professional, on time and efficient. All of them did an excellent job, and all of this at a reasonable price for a good product. Thank you, Evenglide!
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Evenglide have come out to rectify the issues I've had and I thank them for doing this so graciously.