Bidets2go

4.9
based on 42 reviews

42 reviews about Bidets2go

verified email - 02 Sep 2017

Fantastic product and service. My order was well packaged and arrived very quickly. It took me no time to install the bidet thanks to the clear instructions provided. Great value and definitely recommend this company for those looking to buy a good quality bidet.

Approximate cost: $110

Bidets2go 07 Dec 2017

Thank you for taking the time to post your review and your recommendation. Thank you again, The team at Bidets2go.

20 Aug 2017

Don't bother looking anywhere else. These are the best. First ordered the wrong size, but replaced with no fuss at all.

Approximate cost: $900

Bidets2go 07 Dec 2017

Thank you for your positive comments. The team at Bidets2go.

verified email - 07 Aug 2017

What a breath of fresh air - pardon the pun! Jo and the team at Bidets2Go are simply outstanding.

My wife was wandering the isles of our local Costco a few days ago and rang me jumping up and down with excitement - "I have found a Bidet!". It was a USPA 7000 unit. We brought it home and I installed it later that day. All was good until then next morning when I noticed it was continuously cleansing/draining on a 20-30 seconds cycle. I Tried every thing in the book to fix the issue. No luck.

I rang Bidets2go which was listed by the USA firm as the AU go to for support. Jo quickly returned my call and spent over 30 minutes working through options for resolution even though it was not one of their units and they don't have the detailed support manuals. Jo was marvellous and would not let the issue rest until we could solve it. In the end, it was remove and return to Costco for replacement. I installed the new one and OMG it had the same problem the next morning. So, I spent the week conversing via email with BioBidet in the USA. We sent videos and pictures and in the end - no resolution. So that unit went back to Costco and I rang Jo to share the story and order a BB1000! That was Friday and the unit arrived Monday as promised. I quickly reviewed the new manuals and instruction sheets (I already had the manual that Jo shared with me via PDF so I was ready ahead of time) and installed the unit to the great delight of my wife. What a difference. It is like chalk and cheese. The BB1000 is soooooo much better that we feel totally justified in spending the extra to get it vs the cheaper other brands. Thanks Jo and team for looking after us so well.

I highly recommend Bidets2go for their great service, personal responsibility and willingness to go far and beyond to help out customers. Thanks.

Bidets2go 07 Dec 2017

Thank you for sharing your experience and positive comments. We are very thrilled that you are happy with the BB1000. Thank you again, The team at Bidets2go.

04 Aug 2017

Great service, Great product and Great help.
We would certainly recommend this business, nothing was too much trouble for Jo, no hard sell, phone calls returned promptly and bidet delivered within two days.
Great to be able to deal with a local company.

Bidets2go 07 Aug 2017

Thank you for your lovely words of recommendation, The Bidets2go Team believe that by taking time with a potential customer and answering questions that they have and ensuring that they are informed and happy about their future purchase is so important. Thank you again for your review

05 Jul 2017

What great service ! After ordering a BB1000 Bidet via their Website their follow up was very prompt & informative, the product arrived at our door in Wagga Wagga NSW less than 48 hrs. later --- AMAZING !---. Installation was easily achieved by myself following the good and simple instructions provided. I don't normally rate businesses on the net but this Company rely deserves the highest recommendation, its the best service I have ever received,

Approximate cost: $899

Bidets2go 07 Aug 2017

The team at Bidets2go value your review. Our customers are what matter to us and we do take pride in our Customer Service as we know now a days it is very rare to find. Thank you again

11 Jun 2017

I ordered 2 Elite manual bidets which were delivered promptly within a week. A phone query I made (relating to fitting) over the weekend was answered within 15 minutes - excellent customer support and something very rare these days !
My only disappointment is that the Elite is not made to take plumbing on either left or right sides. Regardless, I was able to fit the bidets easily and am happy with their operation.

Approximate cost: $119

Bidets2go 19 Jun 2017

Thank you for your feedback unfortunately all under-toilet seat bidet attachments are configured so that the water inlet comes out of the left hand side, this is because the water inlets in the majority of countries around the world are on the left when facing the toilet, Australia being the exception (most water inlet taps are on right hand side when facing the toilet.
Not withstanding this fact we will provide your feedback to the Factory that produces these units. Thank you again for your feedback.

The Team and Bidets2go

01 Jun 2017

I would certainly recommend this business. Prior to ordering Jo was very helpful and once ordered package arrived very quickly. When we installed again Jo helped with a couple of minor hitches. The only problem we had was we didn't have an adjustable spanner that would fit into our cistern to sufficiently tighten fittings. (We have tap inside cistern) But easily remedied and now enjoying a delightfully warm seat now that winter has arrived. Thank you

Approximate cost: $899

Bidets2go 01 Jun 2017

Thank you for your glowing review, A warm seat in winter is wonderful - Thank you again

29 May 2017

What a truly amazing and efficient company. Customer service is exceptional. We thoroughly recommend them. Grahame and Jan

Bidets2go 01 Jun 2017

Thank you for your wonderful review. The team at Bidets2go know how important Customer Service is, thank you again for your kind words

18 May 2017

I orderd a bio diet 1000 bidet on a Tuesday morning at 9.46am and received the product the next day at 9.39am -less than 24 hour delivery from Melbourne to Adelaide. I found the staff very friendly, helpful and knowledgable. I appreciated the fact that the kit included additional equipment added by Bidets2go to both ensure Australian compliance and better braided stainless steel connector hoses. I highly recommend this company as a very ethical group supplying a good product at a price which is very good. I investigated purchasing from the US but this purchase was more economical and the product has a 2 year Australian Warranty.

Approximate cost: $900

Bidets2go 19 May 2017

Thank you for sharing your feedback, which is really pleasing to hear. We hope your Bio Bidet unit exceeds your expectation.

verified email - 03 May 2017

Excellent advice & service from Claude. Ordered late Friday, it was delivered to rural NSW early Wednesday, installed & in use late morning. Easy to follow instructions, & proving to be a great product. Thankyou!

Approximate cost: $900

Bidets2go 05 May 2017

Thankyou Paul, We appreciate your lovely review, At Bidets2go we pride ourselves on our advice and Customer Service.

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