Tom the salesperson new the product(s) inside out and LISTENED to what my partner and I were saying. My partner, quite unintentionally, can be a difficult customer as he is an engineer and has very exact requirements when it comes to the wood used in furniture and how it is built. Tom was able to answer each question with knowledge which impressed my partner. Tom spent over an our with us eventually selling us a kings size bed frame and the very best possible mattress to suit our weights/size etc. Well done Tom. Your customer service and product knowledge was exemplary.

Approximate cost: $3,750.00

i will and iam telling all about the grate service and price i receved from greg thanks to all reg denis & rita beauchamp

Approximate cost: $6000

Staff member (Greg) was very well informed and extremely helpful in assisting us with our choice of ensemble and bedding. When the bed was delivered he was even kind enough do dispose of all the packaging. We have purchased from him in the passed and will continue to do so. We also wouldn't hesitate recommending family and friends to his business.

Approximate cost: $2757.00

Purchased a new bed a few months ago. We weren't desperate or in a hurry as we did have a bed but it was just getting old.

We went to visit a number of different stores and tried heaps of different beds.

Bedding superstore was the very first place we went to visit. we tried a few beds here but decided on a pocket spring, pillow top medium to firm mattress around the $1800 mark.
We really like a premium bed at the back of the showroom at $5000 (king with base) but even on special at $3500 we thought it was a bit rich...

Craig the sales man was very helpful, kind and seemed genuinely interested in whatever the topic of conversation was. He explained all the different types of mattresses available, how they different and what made one better than the other. Though he wasnt pushy and was honest to tell us what we didnt need to spend extra money on.

We we had tried all the beds craig has suggested, got prices and written down the details of the beds we like we left to try more. Craig did offer us a better price to try to seal the deal but understood it was the first bed store we had seen and let us go to try out a few more with his card in hand.

We went to at least 20 more bedding stores and found most sales people to be very pushy towards a particular bed or at least to close the sale. Knowing that I will be spending so many hours sleeping on this purchase I would prefer to know that i bought the right bed not the best deal. And seeing as the sales people were so pushy It made it hard to figure out if i liked the bed or if i liked the deal.

there was only 1 other sales person at a different store who I found as knowledgeable at craig but the beds were just not right.

In the end we decided we were happy to spend up to $2500 as the beds were so much more comfortable.

A few days later we had decided on 3 of our favourite beds and went to go and try those 3 again. Our first stop was at Bedding superstore and to our surprise Craig jumped up from his seat and had remembered our names (though we did chat at some length...)

We tried the cheaper bed which we thought was very comfortable the first time.. but after trying so many beds we realised it wasn't as good as the others.
We then went up to the back of the showroom and tried the more expensive bed. We laid there for a while why we umm'd and ahh'd over if it was really worth the extra money. we still had to buy sheets, mattress protector ect as we were upgrading from queen to king..

We got up to leave and thanked craig and this time he asked us if he gave us a amasing deal would we be buying today. Of course we said yes as this was our final deciding trip. He offered us a good deal and could tell we were still thinking (we are young... and even if we did think it was a fantastic deal we would have our poker faces on!! hehehe) sorry craig if your reading this...

He asked us what our concerns were, and decided to throw in delivery, a mattress protector as well at special sonar cool sheets that were made specifically for the gel bed.

At $2500 our poker faces no longer able to hide our excitment we agreed and never looked back!

The only problem we have now is that the bed is so comfortable it is hard to get up in the mornings. :)

Approximate cost: $2500