We have been using Barnstone for over a year now, after having a terrible experience with another "so-called" reputable boarding kennel. Lisa, Marcel and the family are extremely personable and caring. Our Labrador gets excited in the car when she knows she is going to see Lisa and the family, and she comes home a little unhappy (in a good way) because she misses her home away from home. We used to avoid going away on holidays as we were concerned about the wellbeing of our Lab, however we now enjoy holidays and know that our Lab looks forward to hers also. It's extremely reassuring to know that someone loves and cares for our dog as well as they do in our absence! I would NEVER use any other boarding kennel, nor would I recommend anyone else.
this place was great i was very happy leaving my dog there during holiday have now used it twice
I have used this kennel for the last three years for my labradors. The staff are so friendly and helpful and very caring about my dogs. My older labrador had hotspots while visiting once a while ago (she is a bit prone to them) and they took her along to the vet when they became concerned about them. That sort of care and responsibility is what I have come to expect and love about Barnstone. I will continue to use Barnstone whenever we need to board our dogs.
The service is always fantastic, the staff are super friendly and are genuine animal loves. The staff are also really accommodating to my cats specific needs. For example when my cats were kittens, the staff would spend extra time making sure they were kept entertained. When we come to pick them up we always get told what they have been up to, how they adjusted and behaved whilst we were gone. I feel really safe leaving the most important members of our family at Barnstone because they go above and beyond to keep them happy, safe and comfortable.
Sounds great, will pass info on to my friends who have pets.Thanks for the review!
I boarded my beloved dog at Barnstones for three weeks, the service is excellent and they treated Bracksy like part of their family. I would highly recommend them.
From my dogs point of view ,this place is awesome they cuddle canoodle and care for her every whim she gets a play mate to cuddle and Romp with, and a special bath on departure she comes home smelling beautiful not like stale water or stinking like some other places we have been too she just loves the staff and goes off without a backward glance.
We have boarded our dogs cats and not just one generation at Barnstone kennels they have looked after several they are so good with all our pets as fussy as they are they love there cuddles and here they accommodate them willingly the attention to detail and love of there charges is evident from the word go.
Awesome , service and the care and attention shown was amazing we will be back they all (the staff) showed their love to my pets and the whole experience was a piece of cake .
Lisa and her family at Barnstone were referred to me by a friend after my beloved Labrador came back from a short stay at another "so called" reputable boarding kennel worse for wear. My wife and I were allowed a behind the scenes look at the facilities at Barnstone and were immediately put at ease. Needless to say my dog is now in great hands at Barnstone and I can not talk highly enough about the way my dog is treated, loved and cared for. She is exercised daily and returned home bathed at no extra expense. My Lab used to get very anxious when she saw the suitcase - now she runs to the car in anticipation for her holiday too. Thank you to Lisa and her team. You've got our business for life!
After a bad boarding experience 3years ago, we didnt think we would be comfortable boarding again. After much research and visiting sites we were continually thinking of the kindness and compassion we recieved when 'interviewing' Barnstone. Their grounds are beautifully kept, and they have a real love for all the animals. On arrival Lillian and Murphy went straight to Marcel and happily trotted off the back with him (almost without a look back... very uusual). When we picked them up they were energectic, happy, healthy and freshly bathed, A hard tast in itself :)!. They were comfortale with the two male handlers who bought them out, so much so Lillian went to go back with one. We cannot thank Barnstone enough for the care they showed our furchildren, and the patience, respect and kindness they showed to us. We have already booked again for Christmas.
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