Autoplus WA

4.9
based on 150 reviews

Customer Approved
“We make customer
service a priority”

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150 reviews about Autoplus WA

06 Aug 2019

I've found the staff to be knowledgeable about the services and product they provide and to provide then at a good price.

Autoplus WA 06 Aug 2019

Hi Mathew, thank you for sharing your feedback. We are super thank full to have you as a customer, from all the team @ AutoplusWA, Welcome to the family! See you next time.

verified email - 25 Jul 2019

Everyone is so friendy and helpfull and very quick to respond to queires making things easier for someone of my "vintage!"

Autoplus WA 26 Jul 2019

Hello Audrey, no matter your 'vintage'we aim to please :) Thank you for being such an awesome customer! :) From all the team at AutoplusWA.

verified email - 24 Jun 2019

Autoplus is a top place,friendly,honest and very efficient,top marks t all staff

Autoplus WA 25 Feb 2020

Hi, from all the team here thank you for the feedback and see you next time! :)

verified email - 08 Sep 2018

Had my car serviced last week. All staff I encountered were very friendly, most helpful and efficient. The car was serviced as per my request, the staff explained what needed to be done and the car was ready at the time arranged. Great service!

Autoplus WA 08 Sep 2018

Hi David, first of all thank you from all the team for you feedback. Its true its more likely we talk about what we didnt like then what we did, so its great to here feedback thats positive . From all the team thank you again and see you next time !

30 Jun 2018

Good service will explain the problem thoroughly and will fix the issues if there is a need or else will suggest that it can be done in next service

Autoplus WA 01 Jul 2018

Hello Neveen, we do have a focus of being as detailed as possible and at the same time setting time frames where we can, to help our customers spread there cost's. From all the team thank you for sharing and we will see you next time! AutoplusWA :)

23 Jun 2018

Absolutely 1st class service. The service begins with the girls on the front desk, cheery souls. My vehicle was looked after by a very competent mechanic, Chris, who spent the time to explain the problems and the actions taken to rectify the faults. It was a big ask as my vehicle is 50 yrs old and was a challenge to assess the fault and then repair it. Thanks Chris. The business ethos is one that should be followed by other companies, nothing was too much trouble and I appreciated the relaxed atmosphere throughout my experience.

Autoplus WA 25 Jun 2018

Hi Graham, wow thanks for the feedback. The vehicle being 50 years old did have its challenges, however it's a great car and you have looked after it very well! Looking forward to seeing the last few repairs needed sorted so you can have some noise/squeak free driving! :) All the best from the team at AutoplusWA.

verified email - 21 Jun 2018

Very thorough in their diagnosis and work. They prioritise the problems in your vehicle and attend to the most important issues first. They also assist you by dropping off you at the closest shopping centre and pick you up later when the work on the vehicle is over. There is also an ongoing monitoring of their work done on the vehicle free of charge. In short, they are more human in their approach.

Autoplus WA 25 Jun 2018

Hi Ricky, we love the last line you have used there about being 'more human in their approach', this really captures how we treat our customers and their cars. From all the team a huge thank you for your feedback and we will see you next time! :) AutoplusWA

Anonymous
03 Mar 2018

Great service, friendly and affordable. Will be going back again! You have my service! The only negative was getting a sticker on the back of my car without my permission. 30 mins lost due to picking off the dam thing.

Approximate cost: $240

Autoplus WA 05 Mar 2018

Hi, first of all thank you for the great feedback! We strive hard to provide friendly, professional service. We apologise for the sticker, that should not of happened, we have a yes/no box to tick that lets the workshop know if you want one on or not. We will review the procedure to prevent this from happening in the future. Thank you again for pointing this out, with out feedback good or bad we can not move forward:)

verified email - 15 Jan 2018

I have been using this family business for close on twenty years now to care for our cars. The service couldn't be equalled. They are true professionals but with friendly service that starts at the front desk and continues through. Always prepared to discuss things with you, not that we ever have any issues. Thank you Autoplus for us being able to have complete confidence in our cars.

Autoplus WA 22 Jan 2018

Hi Kathryn, its a pleasure, we are lucky having you as such a loyal and great customer! From all the team thank you and we will see you next time :)

verified email - 16 Dec 2017

Very Professional, courteous,informative,patient,smooth experience.
I would recommend them to anyone.

Autoplus WA 16 Dec 2017

Hello, from all the team at AutoplusWA we thank you for your comments, it really does mean a lot :)

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