Autoplus WA

4.9
based on 150 reviews

Customer Approved
“We make customer
service a priority”

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150 reviews about Autoplus WA

verified email - 01 Jun 2022

I have been using Autoplus for years and will continue to do so.
Every staff member is always professional, pleasant, helpful, reliable, efficient and the service is always outstanding.
Thank you for providing me with all of the detailed information, assistance and advice with my vehicle.
I highly recommend Autoplus.

Autoplus WA 03 Jun 2022

Thank you for taking the time out to share your feedback, it really does mean a lot and goes along way to help on us to improve as a team. We are glad you have had such positive experiences with us and we plan to continue that well into the future. See you when you need us next, Chris and Autoplus WA

verified email - 23 Feb 2022

We have been customers for years, but unfortunately the service has slipped to a point that we are no longer comfortable returning our cars for repairs.

Autoplus WA 16 Mar 2022

Hi Chris, it's Chris here, first up again thank you for taking the time to leave a review. I would also like to thank you for being such a great customer for all those years and allowing us to look after you and your vehicles. Unfortunately, as we discussed on our call we made a mistake, and whilst we have very robust systems and procedures in place, we could not remove all human error and we own that 100%. Regardless, we still went over our internal procedures to see if there was anything else we could improve for the future. We have also offered to pay for the next stage of the repair plus a free service for any inconvenience. Thank you again Chris on behalf of all the Autoplus WA team .

07 Dec 2021

Courteous prompt honest friendly
What more can I say.
We are quite new to this service after it was recommended by a neighbour.we are very happy with Chris and his team
Tha k you.

Autoplus WA 07 Dec 2021

Hi Ray, glad you had a great experience with the team here Ray, its great working with you. See you when you need us next :)

22 Sep 2021

Great job fixing a strange problem with my car. Easy to deal with and explain things well when your not mechanical. Thanks team

Autoplus WA 28 Sep 2021

Hi and thank you for taking the time to leave us a review! We love to fix strange problems and are glad we got to the bottom of yours. Explaining things in a way that's easy to understand is very important to us. See you when you need us next from all the team at Autoplus WA.

07 Sep 2021

Fantastic service, amazingly friendly and detailed customer service. Would recommend.

Approximate cost: $535

Autoplus WA 07 Sep 2021

Hi Simon, thank you for taking the time to leave us a review. The team was glad we were able to get to the bottom of your issue and get some power back! See you when you need us next :)

verified email - 21 Jan 2021

We have used Autoplus for many years now and have always valued the advice and workmanship received with our vehicles. Chris and the team are highly professional in all aspects of their business and we are so grateful to be able to rely on them for both the regular maintenance of our vehicles and for any urgent issues that arise.

Autoplus WA 21 Jan 2021

Hello Charlie, we know how important it is to not only be but feel safe on the road and be able to get going again when something unexpected crops up. Thank you for being an awesome loyal customer, from all the family team, thank you :)

06 Jan 2021

Highly recommend Chris & the team at AutoplusWA very professional and alway advise you every step of the way of what’s required for the service and also what’s going to be required on the next service as well can’t recommend the team enough

Autoplus WA 06 Jan 2021

Hi Jackie, Thank you for the recommendation :) We are glad you have experienced the type of service we expect and will see you when you need us next from all the team at Autoplus WA.

25 Nov 2020

Great work, good price. They keep you up to date on status of work being done. Discuss extra work required before proceeding. Friendly

Autoplus WA 30 Nov 2020

Hi Philip, we do believe in good communication and are happy to hear you were kept up to date with the status of your car while with us :) Thank you from all the team and see you when you need us next :)

10 Nov 2020

Always very helpful with service, feedback is amazing and work is excellent.

Approximate cost: $1

Autoplus WA 11 Nov 2020

Hi Gavin, thank you for your feedback, it's great to hear that we are also giving you amazing feedback back to you :) See you when you need us next, from all the team at Autoplus WA.

verified email - 28 Oct 2020

Having had our cars serviced with Autoplus WA for more than 20 years I would recommend there services to anyone , the quality of workmanship and the lovely friendly family atmosphere is incomparable.

Autoplus WA 29 Oct 2020

Hello Kathryn, I think we need to thank you first for being such a loyal and awesome customer! Your like family and its a pleasure to looks after you and your car to keep you safe on the road ! Thank you from all the team at Autoplus WA.

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