Apex Logistics Solutions

4.3
based on 55 reviews

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55 reviews about Apex Logistics Solutions

verified email - 17 Apr 2021

We booked Apex several months ago. My move was postponed twice because of unexpected misfortune of a family member. I chose to stay until things get better. They were very sensible and reasonable. They understood my situation and kept following up.. I managed to move recently.. Words could not express my gratitude at all..

Approximate cost: $2480

16 Apr 2021

We had to move interstate from Brisbane to Perth. And we were quite flexible with dates so long it can be done before our settlement date (Booked the service 6 weeks ago). Apex quoted us a very reasonable price because they paired us with another customer moving from Perth to Brisbane. It is almost 45 hours trip. They surprised us a lot as they delivered the goods a day earlier than we had expected.

Approximate cost: $8800

verified email - 14 Apr 2021

Worst company i ever dealt with.
Took the money upfront and picked up goods after weeks of promised date.
Broke and damaged things in transit and not answering.

terryb278 20 May 2021

Yes, they are doing that to me at the moment too. Good luck.

04 Apr 2021

We wanted to transport a bunkbed from Rockhampton to Brisbane. The bed was picked up in the late afternoon. And it was delivered in the following day. The delivery took place way beyond our expectation. Best courier experience we have had so far!

Approximate cost: $460

verified email - 01 Apr 2021

It is our pleasure to deal with Apex! We booked Apex for transporting our belongings from Dubbo to Geelong. Everything went smoothly. They were communicative and responsive about our queries. We did not have a house to move in when we booked Apex. The team told us it won’t be an issue at all so long we could keep them updated about any changes. And they offered a reasonable price because we booked a month ahead. The reason why we chose Apex was not purely out of economical perspective. It was their elasticity in resources which well accommodated our demands.

The movers came around midday as requested. They professionalism was demonstrated in their prompt performance. First thing at the arrival was to take photos of everything. One of the movers was obviously more experienced than the other. Apologies! I AM NOT GOOD AT MEMORIZING NAMES! He guided the whole process such as how to utilise the space more efficiently and how to organise different items to avoid friction.

In regards to the delivery, we required them to store our goods for one more week as we were still in the process of exchanging formalities with our real estate agent. They phoned us at 10 pm to update about the arrangement. In all, they are honest and upfront problem solvers!

Approximate cost: $4000

verified email - 30 Mar 2021

5 stars to their value added services.
We hired Apex for transporting 2 racing simulator from Melbourne to Adelaide. They team organised an inspection to the warehouse to get an estimate of the dimensions before we committed to using their service.
We were informed all the way about when the simulators were collected, when the truck left for Adelaide, and when the delivery would take place.. You can rest assured if you use their service!

Approximate cost: $1800

verified email - 27 Mar 2021

Reliable removals choice! It was a bit of tricky job. I needed them to pickup some stuff stored in the container in Townsville for a long time and get them delivered to ACT. And I wanted to vacate the container. The removalists showed up at the container and organised a video conference with me. They showed me around and asked my instructions about what to keep. Very professional! When they are on the way to ACT, I told them that they needed to go to my mom's place to pick up some items as well and I was willing to pay however long it would take. Thanks so much for their help.

verified email - 26 Mar 2021

We used Apex 6 months ago for moving from WA to SA. It was such a satisfactory! There was no hesitation in choosing to use Apex again, from SA to TAS. We had a wonderful user experience! They had organised a video inspection before we made the booking cause we were not sure about whether the same size of truck would suffice this time! Everything is all good!
BTW, thanks so much for taking care of our little Tess while we could not take her with us on the road!

verified email - 26 Mar 2021

My classmate gave their number to me. I was shopping around because I was not sure of whether they can do it or not at the beginning because it was just a small courier job. So I posted the job on Oneflare as well, just in case! I rang them before they quoted me..They gave me the price very quickly.
I was urgently in need of transporting my Cello from my home in Brisbane. They offered me a backloading service as it would be transported as a part of a big consignment. I was totally fine with that so long it could be delivered on time! I had an event to attend in the next couple of weeks.. They picked it up from my moms place and got it delivered to my apartment in Melbourne promptly. Thinking I was lucky because they had a truck coming back from Cairns to Melbourne on my preferable date! I will keep them in mind for future removals needs as well! I will give 6 out of 5 stars :)

Approximate cost: $380

verified email - 26 Mar 2021

We hired Apex to move us from Calala to Narrabri. We needed to get it sorted ASAP as my partner was going to start a new job in Narrabri. We were so stressed because he received the offer in a very short notice. It was definitely one of the most hectic days for us. Plus, I have a baby to look after.. Apex took our request seriously! Two removalists came in the early morning to help us with packing, loading the truck. They were prompt and fast. Services they delivered at both ends were factored in the price we had paid for! Lastly, I want to compliment their resourcefulness. Heaps of thanks for going out of the way to help us! We lived fairly rural small town, and our removals query was rejected by most of the removals companies we had contacted...

Approximate cost: $2280

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