Terrible! Terrible! Terrible! Stay away!! Do your homework and read reviews! Worst experience I have ever had with a removalist company. Ask for 50% and before they deliver they double the quoted price and if you don't want to pay they refuse to deliver your goods. Hired people from Gumtree to move your furniture. Came to my house without blankets and or trolleys. Take no responsibility for damage goods. I'm sure if you investigate all the good reviews on this site is fraudulent. Very bad experience with them.

Approximate cost: $4000

DO NOT USE. They don't pay their workers!

This company is a scam. DO NOT USE!!!

Apex where do I start, what a messy unorganised and fraudulent bunch these people are. long story short they could not do the job for the quoted amount, they told me this the night before removal day even though they had weeks to notify me of this previously. They asked for double the amount. I requested a full refund of $1163.70 to this day I have not gotten a cent just been dragged on and on. I contacted fair trading of which Apex have not responded to their emails. [Removed name] from RM legal did contact me however after questioning him he stopped replying to my emails . Turns out RM Legal according to a current affair is not a legitimate company its owned by...you guessed it Apex logistic solutions.
I'm still waiting for my full deposit to be returned

Below is the link to the segment a current affair did on them earlier this month.
DO NOT USE THIS COMPANY!!!

https://www.9now.com.au/a-current-affair/2021/clip-cko9y6gi6000h0gmycz5t4rua

If you or someone you know has sustained a financial loss, or is presently in dispute with Apex Logistics, and Apex Logistics has:

sent you correspondence from solicitors;
threatened legal proceedings; or
commenced legal proceedings;
Please contact us on 9679 8001 or via our consumer enquiry form.

This can also be found in the link

Approximate cost: $1163.70

Avoid this company at all costs. Like other poor reviews, and the people documented on A Current Affair, we had a very similar experience: The truck, a hired taut liner, turning up a day and a half late, arriving at 16:10 so packing went on well into the dark. Not a proper removals van at all with no equipment, rugs, strap etc (driver and offsider admitted they had only been assigned to the job that day and had had to stop off to buy some drop sheets and four straps....only four). We provided rugs and quilts etc. to pack furniture, and portable lamps so the workers could see in the pit dark. Once all was packed, we received a phone call, at 22:15, demanding us to pay balance plus an additional invoice to cover expected unloading time or the driver would be told to stop. We paid the next day. To date, no refund of the hours not used has been forthcoming, despite numerous emails and phone calls to 'staff' who seem to stall and delay. Unloading took a lot less then estimated, as the driver told us. I pity the poor contractors who work for this 'company' as they seem to have to tolerate unreasonable working conditions. All in all, we got off lightly, only $567 out of pocket with our goods delivered (despite a few marks, scuffs etc) which is only due to the driver and helper's hard work. Thanks to this 'company' aka excuse for a removals company, we were a day and a half behind schedule which entailed paying for more temporary accomodation ($150 per day) so we could clean our house and hand back the keys to the estate agent (who were very understanding). Apart from this review, and the one on other review sites, I have been using good old fashioned word of mouth and hopefully it's only a matter of time before this one 'enterprise', part of small but incompetent 'empire' (see related media reports) is unable to prey on other trusting consumers.

Please do not use this dodgy company they are using contractors picked from Airtasker that have never had any experience in removal, they also don’t pay employees so don’t ever work for them. I assure you save yourself and don’t use these incompetent people.

Jump onto a current affairs and have a look at what this company does... steer clear at all cost.

Absolutely a phenomenal removals company to deal with. They took their commitment very seriously. We booked them to relocate from Bundy to Ballina. There was unprecedented floodin situation between NSW and QLD. Most of the major roads were flooded. They were very informative and communicative. They informed us of the delay associated with the flooding situation via email shortly after it happened. They did everything to mitigate the inconvenience! The proposed transporting partial goods to us in the first run so We won't sleep on the floor! We were more than happy to share the space with other people who were in a similar situation to us! Thanks very much for their effort and good gesture!

Approximate cost: $3200

Dear Apex Logistics
Thank you for your help in moving my furniture.
I look forward to your assistance in the future.

We used Apex for transporting a couple of cabinets from Hervey Bay to Melbourne. There is one piece that needs at least 3 people to load and unload at each end. We didn't expect the delivery within 3 days because we had booked a backloading service. Everything went just as perfectly as it could be. Thank you for your help!

Approximate cost: $740