I used Aeropets "the Leaders in Pet Travel" to transport my girlfriend's cat from USA to Australia. We had to deal with 3 different consultants, the third of which did not even know how the importation process worked (unaware of a key final check that had to occur). The timeline we originally received was delayed, the services we paid for (a transport crate) were not delivered (family in the USA had to rush to organise a backup crate), domestic flights were not paid for prior to our pet arriving at the airport, our cat was forced to travel domestically without food or water and our cat contracted a urinary tract infection whilst in quarantine (something I believe was at least partially caused due to stress in travelling without food or water). To top it all off, when I requested a very minor refund due to their incompetence I was forced to get Consumer Affairs involved to get a result. I definitely do not recommend using this company due to my experience.

Approximate cost: $7500

I organised aeropet's to transport one of my clients dogs yesterday with the very best of results these girls really do care they are not one of the big guys in the industry from the booking to the delivery all ran so smooth and I new my mate had the best of care. As he's off to a specialist for cancer treatment.

Approximate cost: $365