When reverse cycle refrigerated air conditioner was installed last year I couldn’t complain about the service. However when I used the air conditioner for a few days in December last year, it started to leak water through my lights in the ceiling. I contacted Power Partners who arranged for someone to come out to fix the leak. This was a temporary job and this year One Air sent out a young man to complete the temporary job. Two hours after he left the ceiling started to leak water again. One Air would not come out to fix it for one reason or another. Power Partners arranged for a completely different company to come out to fix the leak. According to thid new company the drain had not been connected to the pump by One Air on installation in the first instance back in June. My ceiling had to be replaced and painted. No contact whatsoever from One Air to apologise.