Nurses are helpful, informative, caring and quick to offer help and advice. Chris is great and Lisa who is looking after my cat with IBS at the moment is just lovely! She is willing to take my neurotic phone calls any time and doesn't make me feel like I'm bothering her. They always phone you back when they say they will. If the cost of the treatment is going to be expensive, they always give you the expensive or cheaper option. Newsletters are brilliant!

Approximate cost: $230