It is a pity that their customer service does not match the quality of their cleaning. Be careful about their Seniors discount. You have to present your card when you drop off your items, not when you pay. They may know this is how their system works but the average customer does not. In most places you present your discount card when you pay. No attempt was made to keep this first time customer on side by offering to make the discount happen, on the contrary, they couldn't have cared less.