Okay, let’s call a spade a spade, there are plumbers with better customer service skills than Nick. He can be a bit gruff. ‘Good to see you Nick.’ ‘No you’re not I’m a plumber:’
However, the quality and professionalism of his work is of the highest order. Cannot be faulted. I have used Nick’s services several times and I have been happy every time.
You may find plumbers with similar skills to Nick but you will struggle to find one with the same integrity and ethics. The dilemma every time I need a tradie is how do I find one I can trust? Trust Nick.
Maybe Nick is right I’m not happy that I need a plumber, but if I do need one I am glad that it is Nick.