I buy and collect wines from many reputable merchants. I thought I would try this 'one man' online wine seller as the website promised outstanding service and the highest quality wines.
After placing my first order ($800) I enquired as to whether I could get a discount of some sort. I was then literally 'told off' for asking and informed what a 'hassle' it was to process orders like mine (2 dozen mixed wines) and was treated with extreme rudeness. I nearly cancelled my order then, but persisted. As opposed to the 'prompt' delivery I was promised (I live locally) it took five days to arrive! Then, on my doorstep the proprietor was once again rude and unfriendly! Further, and most disappointingly, now having tasted the wines, many of them over ten years of age were 'off' and undrinkable. When I called the proprietor to (politely) tell him of this, he was unreceptive and dismissed my concerns.
I am used to friendly, courteous and professional service (and quality products) in the food and wine industry and this whole experience was of the lowest standard I have encountered.

Approximate cost: $800

He was very friendly and came out to do the quote beforehand. When they came they did a fantastic job of removing the bamboo stumps, then cleaned and tidied up afterwards.
Reasonably priced also.

Approximate cost: $200

"I gave specific instructions on the phone and then to the team when they arrived to completely remove a small section of bamboo from a garden bed. After paying them $250 I realized they had just cut it off at ground level and sprayed it.
DO NOT HIRE THEM!!"