I noticed a problem with my roller door on Wednesday (13 December 2023). Immediately called WR Engineering to see if it could be fixed, not expecting to be able to get anyone to come out before Xmas. Pleasantly surprised to be told that they could have someone here on Friday (15 December). A technician came on time and fixed the problem very quickly and professionally - as well as doing a "tune-up" of the roller. Fantastic service and communication - and all for a very reasonable price. Couldn't fault the process in any way.