Reviews by neilm274

This review is for GA Perry Plumbing, Gas, Electrical & Hot Water, Perth WA

verified email - 02 Feb 2021

My Experience with GA Perry, they are not interested in customer service or ensuring supplied and installed equipment will last longer than 5 years.
If they did I wouldn't be writing this review. I received very poor communication and below standard customer service.
GA Perry upgraded my Granny flats main electric meter with a Socomec Digital 3 phase meter in 2016. The digital screen on the meter is now failing and soon will be unable to be read.( my last meter was at least 20 years old)
I dealt with Tania who refused let let me speak to a manager about this and told me I had to deal with the supplier of the meter even though they supplied the meter!!!! I trusted their choice of equipment ,thinking if anything went wrong I would be looked after. Wrong!!
Through out this continuing ordeal no one has offered to view the faulty meter. The Manager has not contacted me.
GA Perry has not been forthcoming in offering a practical solution in resolving this except take the easy way out!!
Electrical house meters should last longer than 5 years I'm not happy with how I have been treated!!

Special Offers