Karen diagnosed my cat's lymphosarcoma and got the ball rolling same day. Referred me to BVSC for the cat's chemo. Karen was always there for advice and comfort. Her entire team was professionalism personified. Missy is doing well some eight years later thanks to the BVSC initially and now Karen who is available for advice at short notice. I refer friends and relatives with their pets to Karen in full knowledge they will get the best of treatment