Reviews by michellem426

This review is for Salon Express, Rockingham WA

verified email - 20 Jul 2016

Went into Salon Express to get my 15 year old daughters hair cut and was asked by a member of staff if I minded that she check her hair for head lice first. Yes, I do mind, I didn't come here for a head lice check, I came here to get her hair cut. I was then informed that if I did not consent to this she couldn't get her hair cut as this is the salons policy. What the heck!!!!! I thought this was completely ridiculous and told them so. I have never had a problem with this at any other salon, ever. I didn't agree to this and was told they would not be able to cut her hair. Off we went to another salon, where she had her hair cut without any problems and without a head lice check!. As a paying customer surely it is my choice to have a head-lice check? Can you imagine how embarrassing this would be if a child actually did have head lice and was told so front of a roomful of customers? I can't imagine other parents putting up with this either. Salon Express you have a ridiculous policy and I will not be returning, you just lost yourself a paying customer and I suspect many more to come.