Beric and Sue made a difficult time a less traumatic with their expertise, understanding and exceptional level of service. We were able to let our old friend go, without feeling terrible about the whole experience. Though it was a trying time, the advice Sue gave regarding handling our other pets and ourselves was timely. Beric and Sue were so totally understanding of our need for time, and peace of mind. If ever you have the need to let a close animal friend go, - these people should be there with you. They excel at what they do and provide a very personal individualised service.