After completing 3 terms of swimming lessons at another swimming centre, my now 5yo daughter just wasn't making any progress. She still had no confidence with getting her face in the water, even after we put her with different instructors. We needed a patient yet at the same time firm swimming instructor who would be able to help my daughter combat her biggest challenge. I'm so thankful I found MySwim. The pool is great & instructor Karin is awesome. She is experienced, patient & at the same time firm. She is the first instructor that I've come across who has actually openly addressed the issue with my daughter, explaining to her why the water does go up her nose, telling her that even though water may feel uncomfortable on her face, it won't hurt her. She doesn't ignore the issue like many others, she addresses them. On her 4th lesson my daughter was able to blow proper bubbles with her whole face in the water for a good length of time. Definitely a breakthrough & I'm positive we would not even have reached there had we stayed at the previous centre. She has a lot more fun too. Highly recommend Karin at MySwim!