I had the horrible situation of finding Termites had eaten a card table that had been stored in my garage. Further investigation found that it wasn't just my table that they had gotten to. Stephen was able to come out the same day as called and not only did he bait/poison the little nasties, he took the time to talk to me about what steps I needed to take next and to talk to my neighbour and identify the main nests next door! Very impressed with the service, professionalism and patience. Highly recommended