1st experience from reviews on this site and I wasn't disappointed. When I called the gentleman on the phone went above and beyond to get me an appointment even though they were flat out. That was approx 3 months ago and I'm just making my next appt now as my cut and foils has lasted so well and I continue, even now, to get compliments on how good it looks... WOW! Never had that before. Not cheap, but as I called today for my 2nd appt it was recommended by Jesse that I may just need hairline and part foils to freshen up so that will save money this time round. Now that's great practical service :-)