We recently brought in our 15 year old companion. The Vet who we were given seemed to have little or no idea on what was wrong. When we questioned their lack of knowledge by not jumping at unexplained and seemingly evasive tests, we were belittled and made to feel like animal abusers. After being left in the waiting room without explanation I reacted when finally spoken to by calling the Vet useless. They had no regard for our feelings or interest in why we were so upset. Never had an issue before with any other Vets here in the last 15 years. Maybe they should have looked at our history before ringing the next day to double down on what we did wrong. Disappointed and upset beyond belief. We lost our friend tonight. The staff were very kind. It's tough losing a mate like Loki. I apologise.