I bought a product that is faulty. I've spent days with customer care trying to return the product and get the money back. I also have to shoot a video to prove it. I'm still trying to get my money back. They're totally unhelpful. The product features described in the product page are different from the real thing, but you'll find out only after buying the product and start dealing with customer "care". I will never buy anything else from them.

Approximate cost: $400