Context - 1 yr anniversary! So kinda special!! Pretty excited to order unique gift.
Partner n I went to post office to collect parcel together, sitting in car, both very excited during unwrapping. Then total disappointment!!! Completely wrong order shipped! Really upset! Contacted chocogram n Johan was pretty ‘ho-hum, I’ll just s nd u another one to replace it’. No real offer to compensate $50 order made or offer to upgrade.. Pretty sure I’m not going to order from these guys again or recommend them to others! Very average customer service!!

Approximate cost: $50