I am just skipping through these comments here and I wonder about some of them.
It is a discount webside, they state in their terms that you won't get your money back very clearly as well as the postage cost and delivery times.
People should read before complaining.
I personly never buy any beauty products as I know were they buy their products from (generly it is very very old stock or factory seconds)
I love the shoe deals they always have and yes i always make sure I check the size charge exactly eache time I place an order.
I bought several clothing items as well over the last 3 years and I was very happy with all of them.