I have purchased several of these pallet racks and got all of them installed by Maloufs. Well… yes, I was quite impressed by the services of Maloufs. They organise everything for you… all you need to do is just sit back and watch them. I am very happy with the products and services that Maloufs has provided to me. They are in exceptional quality and in excellent condition, despite of being second hand pallet racking. Incredible!