I called and told the receptionist I wanted some therapy sessions and I needed a referral she advised I make an appointment with my GP. I did that, they called and told me they couldn’t get me a referral that I’d have to make an appointment with another doc to get this referral, as he couldn’t help me. It was a two minute call.

Shortly after the call I received an email saying that same GP who told me he couldn’t assist me, wanted me to pay $40 for his ‘service.’

What service? He told me he couldn’t provide me a service, he couldn’t assist me. And that was fine I understood but then to get that email after? Very astounded, very confused as to how that 2 minute ‘I’m sorry can’t assist’ phone call was worth $40. That’s the most expensive two minute phone call. I’m not sure if it’s an automated email regardless, system needs some fixing somewhere. Not going to pay for a service I did not receive. What is this clown show.