So we've just got home & tried phoning them to talk to the manager, 3 times, no one picked up, so here goes with the review that otherwise might've been avoided. I booked well in advance, 4 people on valentines day. It was busy but I'm fairly sure they knew when valentines day was. Greeted with borderline attitude because the waitress wasn't the one meant to be dealing with reservations. Got seated, 10-15mins before someone noticed we had no menus. The same waitress, again with borderline attitude but at least she noticed us, begrudgingly took our orders for drinks & food saying she was only meant to deal with mains. The waiter we should've had was meandering around ignoring us, any slower & he would've stopped. 40 mins after ordering we received 1 of the drinks on a tray with someone elses, then one other drink, & eventually the other drink, all separate. We had to ask twice for some water. 1 hour later we got a garlic bread Entre, toast with garlic butter.
1 hour 45-50 mins later, just as we were about to leave we received mains. Food not bad but my tiny pork belly main with only 2 green beans was not much different to the tappas version. I had also asked for another glass of wine, by the time that arrived I had nearly finished. We would've liked to have had a coffee & dessert but were not prepared to wait another hour for that.
We were told by a waitress, the only one that apologised, that they were instructed to serve any 2 people before 3 or more regardless of who was first!
Which they did. So they would rather anger several people than 2?!! Badly managed, badly trained, staff some of whom clearly didn't want to be there & couldn't give a stuff. I have been here several times over the years, it's very hit & miss but never has it been this bad.
Disappointed & annoyed to say the least.

Approximate cost: $140.00