I had the carpeted areas cleaned in our home. (5 bedrooms & lounge room) Clinton's communication with us prior to the job was terrific, even phoning to let us know he had been delayed at a previous job and would be about 10 minutes late. He went through the house with me prior to commencing to clean to see any areas of concern I had. With our adult children living at home and Grandson there everyday, there were a couple of areas I was worried about. eg. the leg wax on the floor on the floor in our daughter's bedroom & a red wine stain in the centre of the lounge room.) Upon completion of the job, Clinton again went through the house with me and showed me how he had been able to remove the stains I was worried about, as well as stains previous companies had been unable to remove. What really topped it off was the awesome scent of the carpets upon completion of the job. Clinton was terrific and we will definitely be using him again.