When I walked into the Salon I was straight away greeted and asked to fill out a questionnaire/information card about my personal thoughts on my hair, what had gone wrong/right with previous hair dressers etc and exactly what I wanted from my visit to Capelli da GG. Over the past month I'd had 2 disaster visits to other hair dressers and once and for all needed it fixed and to finally be happy with my hair and in turn, my appearance.
Kristen sat down with me and went through a full consultation of my recent disasters, spent time looking at my hair assessing how it could look the best it could, explaining in detail what she could see had been done wrong in the past and ensuring me today I'd walk out the salon feeling 100% happy – she was right! I have never been to a hair dresser who is so particular about every strand of hair she touches, she explained the products she was using and what was in them. Another thing I loved about the hairdressing salon as a whole is that they don't move from client to client, this can often mean colour/toner is left in too long OR they rush getting your hair done which is what normally leaves clients unsatisfied with their result, I did not see this once on Saturday, I was very surprised and can honestly say it's a major standout difference to every other salon I've ever been in!
When it came to getting my hair cut, I didn't feel like I had to say anything, I trusted her judgement and let her shape it as she saw fit, and loved the result!
Sorry about the long review BUT basically, it was just so refreshing to go to a hair dresser and have it so obvious that hairdressing is Kristen's PASSION, not just her career. The fact that she was down to earth and so friendly was a bonus. Thanks guys, see you in December for my next appointment 