This would have to be the worst company I have ever dealt with.[Retracted generalised comment] We purchased a samsung 5, DOA, had to pay for return, then took another 3 wks to replace. New phone arrived, we have been locked out by samsung as it is a dodgey replacement phone not new and something to do with factory reset! We want our money back pronto and want nothing to ever do with this company again. Please beware!!