Matt has serviced our family's cars for years - he's almost one of the family. That said, we don't see him often. I was on my way home late at night last week when my car threw an engine fault and went into hobble mode. I crawled home. At 7:15 in the morning I SMSed Matt to see if he could come and help. He texted back immediately, with an offer to be at my place at 10:30 AM. He actually arrived early and had the car fixed, tested and operational in minutes. I was able to make my afternoon appointments. A lifesaver! And, despite it being an emergency call out with short notice, Matt still only charged his minimum call-out fee.

Approximate cost: $75