Be aware of the misleading free insurance offer on there products, I dropped my phone and had it repaired at my cost as I did not have the time to send the phone away to Becex tech nominated repairer whom is a fair distance away, when the phone was repaired by my repairer ( I replaced the screen because it cracked when I dropped it ) it continued to have call drop outs so I asked Becex tech to repair it under the free insurance they offer with the phone, it seems that the free insurance they offer is only if the phone is damaged when they post it out to you, so they offer free insurance for postal delivery only, what a misleading offer, why not make this clear? why would the consumer require free insurance for postal delivery when it is the Vendors responsibility to deliver the phone and to deliver it in new condition? This company is not a company I could recommend, I will for one never consider purchasing anything from then and consumers please be aware of the false advertising.