Sorry, David. This webside doesn't seem to allow me to remove the reviews as you requested. Yes, you have done 100% on your side of the transaction. But I am still not happy, maybe I am just a grumpy customer. Yes, I did ask for a free delivery, but refused. So I paid 30 dollars deliery and told this is the cheapest delivery I will find in Brisbane, which I might also agree. Yes, you have stated your delivery policy on your website and I am sorry that I didn't read it clearly before delivery.