When u walk in they acknowledge u . I have been a customer for over 2 years . By this time I usually move to another hairdresser . However , my hair always looks great, the cut and color very professional. I have a lot of fun . Nicky is my hairdresser . My daughter and now my mum go there and Twi is there hairdresser. Patrick is the owner and very knowledgeable . I always walk out feeling great and with a smile on my face. Great team and great environment . I am in my 40's but have seen all ages in there. Color and cut great value.