DO NOT PURCHASE FROM THIA COMPANY ! My order was never received due to an error with my address and now they refuse to refund or resend or resolve this issue..

Communication is non existent with weeks between responses to emails. I have spend almost $90 on a dress in on the 10/10/2021 it was shipped on the 15/10/2021… that was returned back to them in November and they told me “it’s been to long so I can’t refund” I have been contacting them via email since December 1st trying to find my dress that never arrived and the tracking number didn’t work. Contacted them on Dec 8th and realised the issue.. they didn’t reaping until the 29th of December …Obviously over the Xmas break I had shut down but responded on 1/1/2022 (being a public holiday I wasn’t able to go to the post office to correct the issue.. and then the week I came back contracted covid and had 2 family members pass…I got to the post office on 7/3/22 and the tracking number still didn’t work. So I had emailed boho dreaming again.. later that day the post office got back in contact with me and told me the dress was actually returned to sender on November 4th so boho dreaming had sent me on a run around to find this dress when it had already been returned to them.
I just want a resolution !