After booking in a clean over 3 weeks ago and receiving countless confirmation emails I was extremely disappointed to receive a call yesterday, the day of the scheduled clean, 3 hours before the clean was due to start saying the cleaner could no longer come as they were held up at another job. I am not one to write reviews, and I understand that things come up but the service I received on the phone was completely unprofessional and quite rude. Being the week before Christmas it is next to impossible to get another cleaner on such short notice, not to mention that I needed it done on this specific day hence why I booked so early. This is my first and last time trying to book a clean with this company, do yourself a favour and go elsewhere unless you want to run the risk of being let down on the day you are meant to be having a clean and professional experience carried out in your home.