If I can I will give this company a zero rating. This review is for the whole Nick Scali not for a particular store. Pathetic customer support. Nobody picks up your call. Deals only with SMS. Their online tracking system is a bogus which never gets updated. Customer support team is rude; they only talked about the contract you signed when you talk about cancellation of the purchase because of long delay. Nobody in this company takes responsibility of what they say and do, Some governing body needs to look into this company. I am pretty sure they will find plenty of cases of customer un-satisfaction. They should be brought under some regulation and audited,...I dont know. I am so frustrated.