Great photo shoot. That is it. It was a birthday present from my wife. We wanted to nice family photos for the home. She told them to keep it a surprise. They constantly emailed me to make an appointment for the shoot, totally spoiling any element of surprise. Then after the shoot, get ready for the pressure sell. Fake discounts etc. though they acknowledged it was my birthday present they pressure sold to my wife because they couldn’t possibly wait until I got back from getting kids an ice cream. These people are vindictive. Their non transparent sale pricing means they build up emotional attachment and then hit you hard so they can get some commission. Ridiculous and horrible experience. So Verve, thanks for spoiling my kids ice cream night, and also my birthday present surprise, pressure selling to my wife, (which I will be reporting to the accc) and generally being the most awful experience I have had for a loooong time!