Some time ago I spilt coffee on my lovely fairly new recliner chair. I was recommended to contact Northern Carpet Care to see if the could come and do a clean on the chair. I knew the person from a camp and understood he was a good worker. So I contacted him some time later and he was very willing to come and clean the chair for me. One of his staff happened to come to do the work and he arrived on time - the time the appointment was made for. The work was done thoroughly, at a good speed - not slowly - and the person was also very friendly. We also held nice conversation at the same time. I was able to offer him a cup of coffee which he gladly accepted. The result of the work was very satisfactory.