I do not recommend Dr Karlov. I came along to my mum's appointment in order to translate for her. After waiting for 1 hour, he gave my mum one of the MRI results she was after. When we asked for the second MRI results, he said they were not important at this stage. He stood up, opened the door, and waived us out while we were still seeking further clarification of my mum's results. When I asked him if he had read the report for the second MRI, he said (sarcastically) "of course I have, while you and your mum were 'chatting'". He knows well that I was there to translate. He said this is not a 'shopping centre'. Again, he knows very well I was there to translate. I only relayed medical information to my mum during the consultation. Not once did we talk about anything else. My mum has been agonising over these MRI results for the last 2 months, and after 1 hour of waiting, he could not be courteous enough to spare another 3 minutes to put my mum's mind at ease. Mind you, we were in his room for 8 minutes in total. I'm sure another 2-3 minutes would not have hurt anyone. He basically kicked us out of his room! We stepped out to reception absolutely bewildered by the way he was treating us. I said to the receptionist that he was rude and I don't want my mum's results to be sent to him anymore. When he heard this, he snatched the referrals from my hand and said "go see someone else then". At that point I told him (in front of other patients) how rude, condescending and sarcastic he has been to us.

My mum has been wanting to be transferred to another specialist for a long time due to his continuously rude behaviour. I understand medical doctors are extremely busy and have enormous responsibilities, but this should not stand in the way of a patient's right to access their medical information and to be thoroughly informed of their medical condition.

I believe Dr Karlov is extremely unprofessional and very rude. I intend to complain to the Australian Medical Association and to his employer with regards to his general attitude and his failing to provide my mother with adequate medical treatment/advice.