Don't use them. They break contracts when it suits them and they are not interested in spending money the work place safety of their employees. They are unethical !

We agreed to their quote to install an Evaporative air con (almost $4,000) on the roof of our two story house. We pay the $600 deposit. That means they have a contract to supply and install.

The roof is close to flat where the air con is to be installed. They knew a 6 meter ladder would be required to get to the roof. I suggested they hire a platform lift as the air con was 92kg. Don't need too they said, because the unit gets broken down into lighter parts before it gets lifted.

The installers arrive with long ladders. The lead guy gets cold feet. Basically, he is too scared to climb the 6 meters. They leave without installing. Greensborough Gas after making a number of rubbish excuses, say its a health and safety issue. But refuse to mitigate the issue by hiring safety equipment such as a lift platform (so there is no need to climb a ladder and the installer feels safer). A lift will cost about $300 for a full day.

Instead they walk away from the contract, refunding the deposit and leaving me out of pocket a day's salary (as I had to be at home) and no cooler.

To add insult to injury, they offer to sell me the cooler at the same price that I can buy it direct!

In summary:
1. They will not spend money on work place safety of their employees, and
2. They will walk away from a contract because of 1, and
3. They want us to fix a problem for them by taking the cooler off their hands without even a discount!

Stay away from these unethical people.