I wish I could give less stars. I bought a 750$ phone. Arrived HEAVILY SCRATCHED on the back, like it was a dropped secondhand phone.
Right after I opened the package and seen the damage I wrote them without even turn the phone on. They didn't answer first, no number to call (the one in the website just tells you to write them, it is a fake contact). I wrote them again and after sending all the pictures and proving the damage, they blamed the carrier DHL (it was scratched, not possible was DHL's fault). I asked to be refunded, I wanted to send them back the phone, they say they wouldn't accept it. Only thing I could accept was 15$ refund and the claim to DHL. I tried with many mails to talk to someone and I refused their offer until they didn't answer to me anymore. I then accepted as it was the only solution and claimed my insured package with DHL. After claiming with DHL, the carrier told me that my package has never been insured, I paid extra DWI for an insured shipping, and they didn't even insure it prior to ship it!!!! Even worse, when a problem happens, they blame someone else and don't accept any solution. Having my money back and sending their phone back to them.
It is my right to buy something new that needs to be actually new!!!! They are fraud, a scam.
Please stay away from them, don't do my mistake of being attracted by 5 dollars discount, not worth it, and my OnePlus 5 is ruined before even I used it. and I can't to anything about it.
Unorganized, unfriendly, unreliable, untrustworthy. SCAM.

Approximate cost: $750