Disgusted that Windyhill have been taking payments from our account 6 MONTHS after cancelling our membership. We are $1200 out of pocket due to lack of communication within staff. Highly disappointed that I need to fight to win back money that has literally been stolen.
It also took Windy hill 11 weeks to organise for a PT to finally contact us after signing up to a PT program... and this was due to prompting from us.

I think management definitely needs reshuffling as it seems lack of communication is an issue in all areas.