We engaged Dubock Funerals to assist with our sister Jodie's untimely funeral arrangements. Anne and her team were extremely caring and most importantly, made all the arrangements seem effortless during such a trying time for all our family. They were very sensitive when dealing with our requirements, especially the 'out of ordinary' requests we placed on them. We were always kept informed along the way and felt so comfortable knowing they were in charge of things. The service was very personal to Jodie which was what we needed and everything went as planned. From the admin duties, flowers and service books to the 4 hour trip to the country for our burial ceremony, their level of professionalism and empathy was just beautiful, above the call of duty. Lastly, was a thoughtful and emotional rendition of the Richmond theme song which was lead by the celebrant Adrian - this provided a fitting end to what was a trying day for all involved. We thank you ALL so much Anne & Dubock Team and for what these reviews are worth - when you are in need of a funeral director who you truly know cares, you can count on Anne and the Dubock Funeral Team to look after you.