I bought a watch from Jack and wasn't satisfied with it and asked if I could return it. "No problem," was the immediate reply. I sent the watch back and got a full refund.
I then asked to be kept in mind if a particular brand/model of watch came back in stock. Jack sent me an email as soon as the model arrived and I went ahead with another purchase, and this time I loved the watch.
Friendly, helpful and generous is the best way to describe how Watchpartners treated me on both occasions.
I highly recommend Jack & Watchpartners and would gladly use them again for future watch purchases.

Approximate cost: $450